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1. DATA PROTECTION AT A GLANCE
Data collection on our website
Who is responsible for the collection of data on this website?
The website operator is responsible for the processing of data on this website. The website operator’s contact details are stated in the legal notice on this website.
How we collect your data
On the one hand, your data are collected whenever you submit them to us. This is the case, for example, when you complete our contact form.
Other data are collected automatically by our IT systems when you visit our website. These are chiefly technical data (e.g. internet browser, operating system or time of the website visit). These data are collected automatically as soon as you access our website.
How we use your data
Part of your data is collected to ensure that our website is displayed correctly. Other data may be used to analyse your user behaviour.
What are your rights regarding your personal data?
You are entitled to be given free information about the origin, the recipient and the purpose for which your personal data are saved. Moreover, you are entitled to request the rectification, blocking or erasure of these data. In case of any questions relating to your data subject rights or any other matters concerning data protection, you may always get in touch with us using the address stated in the legal notice. You also have the right to file a complaint with the competent supervisory authority.
2. GENERAL AND MANDATORY INFORMATION
We point out that online data transfers (e.g. when communicating by email) are subject to security gaps, which is why it is impossible to fully protect your data against third-party access.
INFORMATION ABOUT THE DATA CONTROLLER
The data controller responsible for the data processing on this website is:
Residenz Limburgerhof GmbH
Rheingönheimer Weg 1
Telephone: +49 (0) 6236 4710
The data controller is the natural or legal person who, either alone or jointly with others, determines the purposes for which, and the way in which, personal data (such as names, email addresses or the like) are processed.
REVOCATION OF YOUR CONSENT TO DATA PROCESSING
Many data processing operations are not possible unless you have given your explicit consent. Any consent given may be withdrawn at any time. All you have to do is write us an informal email. However, the lawfulness of the data processing that occurred before submission of your revocation remains unaffected.
RIGHT TO OBJECT TO THE COLLECTION OF DATA UNDER SPECIAL CIRCUMSTANCES AND TO DIRECT ADVERTISING (ART. 21 GDPR)
RIGHT TO FILE A COMPLAINT WITH THE COMPETENT SUPERVISORY AUTHORITY
In cases of non-compliance with the GDPR, data subjects have the right to file a complaint with a supervisory authority, especially in the Member State where they have their habitual residence or place of employment or where the suspected infringement occurred. The right of appeal exists without prejudice to other judicial or administrative remedies.
RIGHT TO DATA PORTABILITY
You have the right to data portability. This means that any data which we process automatically, either on the basis of your consent or for the performance of a contract, must be handed over to you or a third party in a common machine-readable format. If you request us to transmit the data directly to another controller, this shall be done only where technically feasible.
SSL AND/OR TLS ENCRYPTION
For security reasons and in order to protect the transmission of confidential contents (such as orders or enquiries sent to us in our capacity as the website operator), this site uses SSL and/or TLS encryption. You can recognise an encrypted connection by the following changes in the address bar: the URL switches from “http://” to “https://” and a padlock icon is displayed.
When SSL and/or TLS encryption is enabled, third parties are prevented from accessing the data transmitted to us.
ACCESS, BLOCKING, ERASURE AND RECTIFICATION
Within the framework of the applicable statutory provisions, you have the right to obtain free information about your stored personal data, their origin and recipient and the purpose of their processing. If applicable, you are furthermore entitled to have these data rectified, blocked or erased. In case of any questions relating to your data subject rights or any other matters concerning data protection, you may always get in touch with us using the address stated in the legal notice.
RIGHT TO RESTRICT PROCESSING
You have the right to restrict the processing of your personal data. In order to do so, you may contact us at any time using the address stated in the legal notice. The right to restrict processing may be exercised in the following cases:
- When you contest the accuracy of your personal data stored with us, we usually need time to verify this. You have the right to require us to restrict the processing of your data for the duration of the review.
- When your personal data have been unlawfully processed, you may oppose erasure and request restriction instead.
- When we no longer need your personal data but you need us to keep them in order to establish, exercise or defend a legal claim, you may oppose erasure and request restriction instead.
- When you objected to the processing under Article 21 Sec. 1 GDPR, we have to consider whether your legitimate interests override our legitimate grounds. As long as no such determination has been made, you have the right to require us to restrict the processing of your personal data.
Once you have restricted the processing of your personal data, these data may be stored by us but only be processed with your consent, for the assertion, exercise or defence of claims, for the protection of another natural or legal person’s rights or for reasons of substantial public interest of the European Union or any of its Member States.
3. DATA PROTECTION OFFICER
MANDATORY DATA PROTECTION OFFICER
We have appointed a Data Protection Officer for our company.
A direct contact will soon be communicated.
Telephone: +49 (0) 6236 471-0
4. DATA COLLECTION ON OUR WEBSITE
SERVER LOG FILES
The provider of these sites automatically collects and saves information in so-called server log files. This information is automatically transmitted to us by your browser and includes:
- Browser type and version
- The operating system used
- The referrer URL
- The host name of the accessing computer
- The time of the server request
- The IP address
We do not merge these data with other data sources.
The collection of these data is based on Art. 6 Sec. 1 lit. f GDPR. The website operator has a legitimate interest in the technically flawless display and optimisation of its website. In order to ensure this, it is required to collect these server log files.
ENQUIRIES SENT BY EMAIL, FAX OR TELEPHONE
Whenever you contact us by email, telephone or fax, we will store and process your enquiry including all personal data resulting from it (name, enquiry) for the purpose of processing your request. These data will not be disclosed unless we have obtained your consent.
The processing of these data is based on Art. 6 Sec. 1 lit b GDPR, provided that your enquiry is connected with the performance of a contract or processing is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on your consent (Art. 6 Sec. 1 lit. a GDPR) and/or on our legitimate interests (Art. 6 Sec. 1 lit. f GDPR), since we have a legitimate interest in the effective processing of any enquiries addressed to us.
The data you provide us with when getting in touch with us will remain saved until you ask us to erase them or revoke your consent to their storage or when there is no longer a purpose for their storage (e.g. upon completion of the processing of your request). Compulsory statutory provisions, especially statutory retention periods, shall remain unaffected.
5. Plug-ins and tools
PRIVACY-ENHANCED MODE FOR YOUTUBE
Our website uses plug-ins from YouTube, a website operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. We use YouTube in privacy-enhanced mode. According to YouTube, this mode prevents YouTube from collecting any information about the visitors of this website before they watch any embedded YouTube videos. However, the privacy-enhanced mode does not necessarily prevent the disclosure of data to YouTube partners. Irrespective of whether or not you are watching a video, YouTube will establish a connection to the Google DoubleClick network.
As soon as you start watching a YouTube video embedded in our website, a connection to the YouTube servers will be established. This involves telling the YouTube server which of our sites you have visited. When logged into your YouTube account, you allow YouTube to relate your surfing behaviour directly to your personal profile. You can prevent this from happening by logging out of your YouTube account.
Furthermore, YouTube may store cookies on your device once a video has been started. Using these cookies, YouTube can obtain information about our website’s visitors. This information is used, amongst other things, to create video statistics, improve the user-friendliness and prevent attempted frauds. These cookies will remain on our device until you delete them.
Watching a YouTube video might trigger further data processing activities on which we have no influence.
We use YouTube because we attach importance to an appealing presentation of our website, which constitutes a legitimate interest according to Art. 6 Sec. 1 lit. f GDPR.
This website uses an API to provide Google Maps services. The provider of these services is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
In order for you to be able to use the Google Maps features, it is necessary to save your IP address. This information is generally transmitted to a server of Google in the USA and saved there. The provider of this website has no influence on this type of data transmission.
We use Google Maps because we attach importance to an appealing presentation of our website, and because we want the locations mentioned thereon to be easily found. This constitutes a legitimate interest according to Art. 6 Sec. 1 lit. f GDPR.